Every purchase from Zen Casa is unconditionally guaranteed. If you are not totally satisfied with your purchase, return the item(s) for an refund, exchange or credit. We ship via USPS 1st Class & Priority Mail . International orders are shipped via USPS International Mail. You will receive email confirmations along the way. Please specify in your order "notes" if you prefer alternative shipping or contact us directly to make arrangements. (email@example.com)
Return & Exchanges
What is our return policy?
If it doesn't fit, we'll exchange it for the right size. If it's damaged, we'll replace it with a new one. Zen Casa will accept a return of unworn, unwashed & undamaged merchandise for an exchange, refund or credit . If you wish to return your merchandise for an exchange, credit or refund you must notify us within fifteen (15) consecutive days of receipt of merchandise. All sales are final after fifteen (15) consecutive days so inspect your Zen Casa goods immediately! Please include your order number when returning your merchcandise. Refunds will be issued for the cost of the product only; deliverycharges are not refundable. "SALE" items are final. There will be a 10% reduction to your Refund for Pet-Hair removal.
International buyers have a 30-day window from date-of-shipment to request a return/exchange.
"If an economy is to sustain progress, it must satisfy the basic principles of ecology." - Lester Brown.
Zen Casa partners with other companies to combine the most comfortable and durable eco-friendly fabrics with unique design for superior fit, style and to live a sustainable lifestyle. Proudly made in Los Angeles, California. 100% American-made!